Insurers
Claim records for every insurer in IRDAI's disclosures. These are insurer-level figures, never a property of one product.
Insurer claim record (FY24–26 average, NL-37). Complaints per 10,000 claims, FY24–26 average (NL-45). As of 7 September 2026.
- Go Digit General InsurancePrivate general insurerClaims settled, FY24–26 average: 99.01%Complaints per 10,000 claims, 3-yr: 19.08
- The New India AssurancePublic-sector general insurerClaims settled, FY24–26 average: 98%Complaints per 10,000 claims, 3-yr: 5.66
- HDFC ERGO General InsurancePrivate general insurerClaims settled, FY24–26 average: 97.61%Complaints per 10,000 claims, 3-yr: 8.87
- Liberty General InsurancePrivate general insurerClaims settled, FY24–26 average: 97.35%Complaints per 10,000 claims, 3-yr: 14.65
- Aditya Birla Health InsuranceStandalone health insurerClaims settled, FY24–26 average: 96.25%Complaints per 10,000 claims, 3-yr: 18.67
- SBI General InsurancePrivate general insurerClaims settled, FY24–26 average: 95.94%Complaints per 10,000 claims, 3-yr: 14.04
- Acko General InsurancePrivate general insurerClaims settled, FY24–26 average: 95.64%Complaints per 10,000 claims, 3-yr: 18.74
- Bajaj General Insurance (formerly Bajaj Allianz)Private general insurerClaims settled, FY24–26 average: 95.63%Complaints per 10,000 claims, 3-yr: 3.85
- Care Health InsuranceStandalone health insurerClaims settled, FY24–26 average: 95.45%Complaints per 10,000 claims, 3-yr: 42.67
- United India InsurancePublic-sector general insurerClaims settled, FY24–26 average: 95.03%Complaints per 10,000 claims, 3-yr: 15.74
- Shriram General InsurancePrivate general insurerClaims settled, FY24–26 average: 94.15%Complaints per 10,000 claims, 3-yr: 29.77
- National Insurance CompanyPublic-sector general insurerClaims settled, FY24–26 average: 93.76%Complaints per 10,000 claims, 3-yr: 39.13
- Generali Central Insurance (formerly Future Generali)Private general insurerClaims settled, FY24–26 average: 93.5%Complaints per 10,000 claims, 3-yr: 11.68
- Niva Bupa Health InsuranceStandalone health insurerClaims settled, FY24–26 average: 92.92%Complaints per 10,000 claims, 3-yr: 37.13
- ManipalCigna Health InsuranceStandalone health insurerClaims settled, FY24–26 average: 92.69%Complaints per 10,000 claims, 3-yr: 32.17
- The Oriental Insurance CompanyPublic-sector general insurerClaims settled, FY24–26 average: 92.51%Complaints per 10,000 claims, 3-yr: 8.7
- Zurich Kotak General InsurancePrivate general insurerClaims settled, FY24–26 average: 91.3%Complaints per 10,000 claims, 3-yr: 26.21
- Royal Sundaram General InsurancePrivate general insurerClaims settled, FY24–26 average: 91.15%Complaints per 10,000 claims, 3-yr: 21.26
- Zuno General Insurance (formerly Edelweiss)Private general insurerClaims settled, FY24–26 average: 89.67%Complaints per 10,000 claims, 3-yr: 21.45
- Magma General Insurance (Magma HDI)Private general insurerClaims settled, FY24–26 average: 89.5%Complaints per 10,000 claims, 3-yr: 17.67
- Tata AIG General InsurancePrivate general insurerClaims settled, FY24–26 average: 88.94%Complaints per 10,000 claims, 3-yr: 11.47
- Universal Sompo General InsurancePrivate general insurerClaims settled, FY24–26 average: 88.91%Complaints per 10,000 claims, 3-yr: 5.19
- Star Health & Allied InsuranceStandalone health insurerClaims settled, FY24–26 average: 88.63%Complaints per 10,000 claims, 3-yr: 54.04
- Raheja QBE General InsurancePrivate general insurerClaims settled, FY24–26 average: 88.04%Complaints per 10,000 claims, 3-yr: 67.87
- IFFCO Tokio General InsurancePrivate general insurerClaims settled, FY24–26 average: 87.29%Complaints per 10,000 claims, 3-yr: 39.2
- ICICI Lombard General InsurancePrivate general insurerClaims settled, FY24–26 average: 86.81%Complaints per 10,000 claims, 3-yr: 15.05
- IndusInd General Insurance (formerly Reliance General)Private general insurerClaims settled, FY24–26 average: 86.46%Complaints per 10,000 claims, 3-yr: 4.21
- Cholamandalam MS General InsurancePrivate general insurerClaims settled, FY24–26 average: 84.16%Complaints per 10,000 claims, 3-yr: 26.55
- Navi General InsurancePrivate general insurerClaims settled, FY24–26 average: 79.82%Complaints per 10,000 claims, 3-yr: 220.47
- Galaxy Health & Allied InsuranceStandalone health insurerClaims settled, FY24–26 average: Insufficient historyComplaints per 10,000 claims, 3-yr: Not reported
- Narayana Health InsuranceStandalone health insurerClaims settled, FY24–26 average: Insufficient historyComplaints per 10,000 claims, 3-yr: Not reported